NPS Calculator (Net Promoter Score)
Calculate your Net Promoter Score from promoters, passives and detractors. Free NPS calculator for SaaS and SMBs.
- 100% free
- No sign-up
- Private
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Net Promoter Score · 0 responses
Enter how many promoters (9-10), passives (7-8) and detractors (0-6) you have to instantly compute your NPS. Turn happy promoters into public testimonials with StarHQ.
How to use it
- 1Enter your numbers in the fields above.
- 2The result calculates instantly as you type — nothing to submit.
- 3Tweak any input anytime to see the answer update live.
Frequently asked questions
How is NPS calculated?
NPS = % promoters − % detractors, giving a score from −100 to +100.
What's a good NPS?
Anything above 0 is positive; above 50 is excellent. Industry benchmarks vary.
How do I act on a high NPS?
Ask your promoters for a testimonial or review — StarHQ makes collecting and embedding them easy.